Thank you for shopping with us! If you are not entirely satisfied with your purchase, we are here to help.
Please see our list below of Non-Returnable items before initiating a return with us. For items that qualify for return:
- Items must be returned within 14 days of receiving your order.
- Products must be:
- In original packaging
- Unused and new condition
- Undamaged to be accepted for return
- Orders past 14 days of receiving your order will not be accepted.
Customer is responsible for the cost of return shipping on online orders.
Returning Online Orders
There are two options for refunds for online order returns.
- Refund: If you’d like a refund, please note that per our returns policy, a $9.95 restocking fee may be deducted from the refund amount. Once we receive and inspect the items (typically in 2-3 days), we will issue a refund which will appear on your credit card statement within 10-12 business days.
- Store Credit: If you’d prefer a store credit, it will be emailed to you within three business days of receiving the return. The $9.95 restocking fee will be waived for store credit returns.
Returning In-Store Items
Please see the bottom of your receipt for our in-store return policy.
Unfortunately, we do not accept returns on the following items:
- Products with a manufacturer’s warranty
- Sale items
- Breast pumps and toilet training merchandise
- Products that have been personalized or made to your specifications
- Exclusive collaborations
- Strollers, car seats, furniture and other large and other heavy items as noted on their product pages
- Clearance and final sale items
If you are returning an item you received as a gift, we will provide a refund to a Gift Card or to the original form of payment.
Customer is responsible for return shipping for online gift orders.