Thank you for shopping with us! If you are not entirely satisfied with your purchase, we are here to help.
Please see our list of Non-Returnable items before initiating a return with us. For items that qualify for return:
- Items must be returned within 30 days.
- Products must be:
- In original packaging
- Unused and new condition
- Undamaged to be accepted for return
- Orders past 30 days will not be accepted.
Customer is responsible for the cost of return shipping on online orders.
There are two options for returns.
- Refund: If you’d like a refund, please note that per our returns policy, a $9.95 restocking fee may be deducted from the refund amount. Once we receive the items back in our warehouse, we will issue a refund which will appear on your credit card statement within 10-12 business days.
- Store Credit: If you’d prefer a store credit, it will be emailed to you within three business days of receiving the return. The $9.95 restocking fee will be waived for store credit returns.
Unfortunately, we do not accept returns on the following items:
- Products with a manufacturer’s warranty
- Sale items
- Breast pumps and toilet training merchandise
- Products that have been personalized or made to your specifications
- Exclusive collaborations
- Strollers, car seats, furniture and other large and heavy items as noted on the product page
- Certain sale or clearance items, as marked
Products that are not returnable are clearly marked on the product page.
If you are returning an item you received as a gift, we will provide a refund to a Gift Card or to the original form of payment.
If you would like to exchange your product please Contact Us or visit us at our store.
We will refund the items returned less the original shipping fee charged and the restocking fee of $9.95, if applicable.
Once your return is received it will be processed within 10-12 business days. Refunds will be credited to your original payment method unless it is a gift return.